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Author Topic: Black screen with Blacksite - still unresolved
whoit 
Posts: 5
Registered: Aug '09
Date Posted: 8/18 11:34am Subject: Black screen with Blacksite - still unresolved - Date Edited: 9/6 1:49pm (3 edits total) Edited By: Sheyla
I've been trying to get Blacksite working for about two weeks now. I've tried every suggestion in the previous posts - changing resolution, editing ini files, uninstall/reinstall, applied the patches, not applied the patches, etc., etc., etc.

NOTHING WORKS. I still get the black screen with a flashing cursor when I try to run the game. Sometimes, I get a blue screen indicating an infinite loop from ati2dvag.dll (no luck getting a solution there either)

I've submitted two requests to Midway support and have gotten no response.

My PC is more than capable:
AMD Phenom II X4, 4gb RAM, 500gb HD, Sapphire Radeon HD 4870, Win XP Sp3, DirectX 9.x

All of my drivers are current - audio, video, bios, etc.

I can play Dark Sector, Call of Duty WaW, Left4Dead, Lost Planet, etc.
with absolutely no problems (in fact I can play them all at their highest settings!).

WHAT THE HELL?

 

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nanorueda 
Posts: 1
Registered: Aug '09
Date Posted: 8/26 6:18am Subject: Black screen with Blacksite - still unresolved
I've the same problem .

I give up

 

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MarkW 
Posts: 2
Registered: Aug '09
Date Posted: 8/27 11:50am Subject: Black screen with Blacksite - still unresolved - Date Edited: 8/27 11:50am (1 edits total) Edited By: MarkW
I've got the same problem as well.
The "solutions" mentioned in the support center won't work either.
My system meets the minimum system requirements.

 

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whoit 
Posts: 5
Registered: Aug '09
Date Posted: 8/27 11:59am Subject: Black screen with Blacksite - still unresolved - Date Edited: 8/27 11:59am (1 edits total) Edited By: whoit
WAIT 'TIL YOU HEAR THIS CRAP!

I submitted an issue with Midway (taken over by Warner Bros.)
They are telling me that the game won't work with my Radeon HD 4870
because it's too new!

Here's the exact quote:

Joel D. at Misc - Warner Brothers Customer Support posted:
Unfortunately your ATI Radeon HD4870 video card did not exist when the game was developed and tested, and is not supported by the game.


This must be some kind of sick joke.

Since when does exceeding the minimum equate to non-support?

OK - Anyone out there have a new Radeon 48xx card with Blacksite working so I can show these jokers that they're wrong?


 

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MarkW 
Posts: 2
Registered: Aug '09
Date Posted: 8/27 12:52pm Subject: Black screen with Blacksite - still unresolved
Joel D. at Misc - Warner Brothers Customer Support posted:
Unfortunately your ATI Radeon HD4870 video card did not exist when the game was developed and tested, and is not supported by the game.


Great ... i've got an HD4870 as well - now i know the answer to my question that i mailed to midway "support".

As they're letting us down perhaps we should ask AMD(ATI). I've completed the "Catalyst Crew Feedback Form" (driver developers): http://www.amd.com/us/CatalystCrewSurvey and would advice you to do the same.

 

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whoit 
Posts: 5
Registered: Aug '09
Date Posted: 8/27 1:31pm Subject: Black screen with Blacksite - still unresolved
I put my comments on the Crew site.

This is bogus - since when is a game not compatible with newer cards?
I think they have no solution, no team to fix it or look into it, and they're hoping we'll all go away.

They're not counting on the fact that I can be a real bastard if necessary.....

 

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whoit 
Posts: 5
Registered: Aug '09
Date Posted: 9/6 7:29am Subject: Black screen with Blacksite - still unresolved
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.

This is a joke - they are completely ignoring my email replies to their
tech support.

You guys are complete assholes.

I'll be calling now - try to ignore that.

I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.
I'M NOT GIVING UP UNTIL MIDWAY EITHER FIXES THIS OR REFUNDS MY MONEY.

 

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Sheyla 
Title: Forum Administrator
Posts: -48,163
Registered: Jun '05
39873_Sheyla
Date Posted: 9/6 1:49pm Subject: Black screen with Blacksite - still unresolved
Uh..

I have a TON of old games that no longer work with my computer, because they were built for earlier models.

Sorry for your troubles, but this isn't exactly a new thing.

And complaining about it here won't do anything except get you booted from the forum. There is no official tech support here, the only way to get it is to call Customer Service.. which you've already stated you plan to do..so.. good luck!

 

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